We are always by your side to make sure you get the most out of your email marketing experience. Whether you are an I-do ™ or a We-do ™ client our account managers will provide answers to easy and tough questions and work with you on strategy and best practices. If you’d rather not talk to us, online help is there when you need it. Through our Help Center, Best Practices Blog, and Custom Support packages, you can quickly become an email marketing expert.
Online Knowledge base:
Search our ever-growing online knowledge base for quick answers to your questions. You can even bookmark, share with a colleague and PDF any of your answers to go!
Best Practices Blog:
Need to know the best time of day to send? Curious as to how to craft an effective subject line? Check out the best practices blog for ongoing highlights of street-smart email.
Phone Support:
OK, you’re a people person. We are too. Feel free to pick up the phone and chat with us if you need to talk through a challenge. That’s what we’re here for!
Email Support:
As an email marketing firm we also respond to email questions. You can send questions to your account managers or to our general support desk and we promise to respond to your request within one hour.
